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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ELVERT products

Modular and differential circuit breakers, protective trip devices, disconnector fuses, control and monitoring devices, load switches, electromagnetic contactors, light-signalling devices, cosine capacitors, contactors for switching capacitor banks, controllers, current transformers, disconnector switches, knife fuses, ammeters, voltmeters, mounting products
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  • Modular circuit breakers ELVERT
    Modular circuit breakers
    Z406, ZDF06, etc.
  • Protective shutdown devices ELVERT
    Protective shutdown devices
    RCD R10 type AC, S, A, etc.
  • Differential automata ELVERT
    Differential automata
    D06, D206, etc.
  • Control and monitoring devices ELVERT
    Control and monitoring devices
    MC06, VP, etc.
  • Modular load switches ELVERT
    Modular load switches
    SL06, SL13, etc.
  • Combined fuses-disconnectors ELVERT
    Combined fuses-disconnectors
    ZDF03, FC03, etc.
  • Block contacts, disconnectors, modular sockets ELVERT
    Block contacts, disconnectors, modular sockets
    eZ113-BC, Z06-SF, etc.
  • Circuit breakers in cast housing ELVERT
    Circuit breakers in cast housing
    series E2K, E2KR, etc.
  • Air circuit breakers ELVERT
    Air circuit breakers
    E5K series, etc.
  • Power circuit breakers ELVERT
    Power circuit breakers
    V88 series Master, etc.
  • Disconnector switches ELVERT
    Disconnector switches
    eDF60, eDH60, etc.
  • Knife fuses ELVERT
    Knife fuses
    IF, IFB, etc.
  • Relays and timers ELVERT
    Relays and timers
    RF, RV, RD, RT, etc.
  • Phase switches and AVR control units ELVERT
    Phase switches and AVR control units
    ETS-2ZC, PF, etc.
  • Reactive power compensation devices ELVERT
    Reactive power compensation devices
    CL, SS10-K, etc.
  • Start-up control equipment ELVERT
    Start-up control equipment
    eTS60, SB10, etc.
  • Light-signalling devices ELVERT
    Light-signalling devices
    PW, BV, LS, SW, etc.
  • Mounting products ELVERT
    Mounting products
    NSHV, TML, SM 8kV, NKI, NVI, etc.

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